Privacy Policies


At Jag Bandu, we empower journeys of personal discovery to enrich lives. the service we provide is to create a family tree and helps others discover their closed one and create circles with known people to have different invite list To provide and improve the websites, mobile applications, and services (collectively the "Services"), we collect, process, and store "Personal Information," which is information that can identify you directly or indirectly, as further described in the second section, such as your name, email or address, or information that could reasonably be linked back to you. This Privacy Statement describes our practices for collecting, storing and processing your Personal Information and the controls we provide you to manage it within our Services


The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in the singular or the plural.



    For the purposes of this Privacy Policy:
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Jag Bandu, HYDERABAD-500009.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to India
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is the Name, phone number, Display name, gender, marital status and date of birth that is related to an identified or identifiable individual.
  • Optional Personal Data refers to Email ID, Photo. phone numbers of people you add, any information you provide or information of the people you add to circles or to family tree
  • Service refers to the Website and App.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • The website refers to Jag Bandu, accessible from
  • Jagbandhu
  • You mean the individual accessing or using the Service or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Please note: Information about deceased persons is not Personal Information under this Privacy Statement.

2.Personal Information

We collect the information we believe is necessary to provide you with the Service. The amount of other personal information you decide to submit to JagBandu is up to you.

Here are the types of personal information we request, collect or you provide:

1) Name, Contact Information, Photos, and Payment Details: When you sign up for the Service, we ask for your name, gender, phone number, photo(optional), Martial Status(optional) and email address(optional), as well as birth year and country. The birth year is collected to ensure that you comply with the Terms and Conditions with regard to underage and minor users. If you purchase a subscription or another product, we will need to know your postal address, phone number and payment details to facilitate payment and fulfilment. Photos and marital status are optional as they will be used to personalize the service to you and help others to identify you.

2) Information on Your Family and Others: You may also enter additional personal information about yourself and others in the course of building your family tree, doing your family research on the Website or otherwise using our Services, e.g., names, relationships, dates and places of birth and death, contact information such as email address, phone number and additional optional personal data. If you choose to invite a family member or another person to add you to their family tree, we will ask you for the individual's email address, phone number and name. You must first make certain that you have obtained their consent to pass on their details to Jagbandu before you invite them. When building a family tree, you decide which relatives to add to the family tree, whether to add deceased relatives, living relatives or both and which information to include about them. Adding living relatives to the family tree requires you to obtain their prior consent. Before adding living relatives below the legal age to the family tree, you must obtain the consent of their parent or guardian. When building a Circle, you decide which relatives or friends to add to the Circle, whether to add deceased relatives, living relatives or both and which information to include about them. Adding living relatives or friends to the circle requires you to obtain their prior consent. Before adding living relatives or friends below the legal age to the Circles, you must obtain the consent of their parent or guardian.

3) Your Comments and Opinions: If you post messages or comments on our blogs or Facebook accounts, or message boards, we may capture that information.

4) Your Use of the Service: While you use our Service, we may collect information based on your interaction with our Website or from the devices or computers you use to access the Website, to enhance your experience of visiting the Website and understand how our Services are being used. This may include web log information, “click stream” data (for example, the type of computer and browser you use, the address of the website from which you linked to the Website), page views and IP addresses.

5) Your Communications: Your communications with other users through the Service’s features (e.g., Jagbandu Inbox), as well as information you provide us in communications with our customer support team (e.g., support tickets) or other representatives, will be collected by us.

6) Your Survey Answers: If you voluntarily participate in any Surveys or questionnaires on the Service, we will collect the information you provide.

7) Third-Party Account Authentication Services: You may link an account from Facebook or Google to your account on our Service, for authentication. This will allow you to use your credentials from the other service to create a Jagbandu account or to sign in toJagbandu, without having to enter details manually such as your email address. If you choose to do so, we will collect and use the information you authorised to share with us via that service, (for example, the email address for a connected Facebook or Google account), in accordance with this Privacy Policy.


1) To provide the Service to You: We primarily use your personal information to fulfil the purpose(s) for which you have provided the personal information to us. These purpose(s) include displaying your family tree, validating you in other people's family tree searches you made on Jagbandu to find more users for you, processing your subscription and providing you with customer support. We also use your personal information to serve you matches based on your other family members and Record

2) To communicate with you: We may communicate with you for the purpose of informing you of updates or additions to the Service, or to seek feedback from you about the Service and to login into our service as this is OTP based login. Our communications with you will be conducted primarily via email, but may also be made via telephone, direct mail or another method of communication in some circumstances. If you do not want to continue to receive emails from us, you may opt out at any time by using the unsubscribe link listed in the email or by setting your Email Preferences. If you wish to opt out of other methods of communication, please contact us at

3) To market our services: By signing up for the Service, you agree that we may use your contact information as well as information about your use of the Service, to offer you complimentary JagBandu products or services. Such promotional offers may be made via email, telephone or direct mail. We will never send you promotional offers by Text Message (SMS). The only Text Messages (SMS) you may receive from us are messages about upcoming birthdays and wedding anniversaries of close family members in your family if you opted-in to that specific feature. Suppose you do not want to receive marketing offers via email. In that case, you may opt out by using the unsubscribe link listed in the email or by setting your Email and Communication Preferences. See the section on Email Preferences below. If you do not want to receive marketing offers via telephone, you can also do that via Email and Communication Preferences. You can also instruct us to stop communicating with you by contacting us at or request this whenever you are speaking with any representative of JagBandu. The aggregated information gathered from you and other users through the Surveys may be used in our marketing, and such emails or promotional offers may be presented to you.

4) For internal business purposes: In order to improve the Service and to develop new products and services, we may use your personal information for internal data analysis, for studying how the Website and App are used, to help us diagnose problems and secure the Service, identifying usage trends and determining the effectiveness of promotional campaigns. For example, we may examine how much time visitors spend on each page of the Website and how they navigate through the Website and use this information to improve the Website. or How many clicks a specific icon is being received in the App We use your IP address to deliver the Website and App and our Service to you and to help diagnose problems with our servers. Your IP address is also used to gather broad demographic information such as the geographic distribution of our members. When you visit the Service for the first time, we use your IP address to suggest the Service to you in the language deemed most appropriate for the geographical region from which it originates. We may share Your personal information in the following situations: With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You. For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company. With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us. With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions. With other users: when You share personal information or otherwise interact in public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile. With Your consent: We may disclose Your personal information for any another purpose with Your consent

3.Data Retention

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such the information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your, Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information. Disclosure of Your Personal Data Business Transaction If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy. Law enforcement Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency). Other legal requirements The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
We will retain your personal information only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws. This means that we store your personal information for as long as it is required to deliver our services, except where we have a lawful basis for saving it for an extended period of time (for instance, after your subscription expires, we may still have a legitimate interest in using your contact details for marketing our service to you). We also retain the personal information we need for the execution of pending tasks and to realize our legal rights and our claims, as well as retain certain personal information that we must store for a legally mandatory period of time (in that latter case, the processing of such information by us is limited). It also helps to serve you better when you decide to log in again or install the application again In some cases, where you or we delete your content, copies of that information may remain viewable elsewhere to the extent any such copy has been shared with others, was otherwise distributed pursuant to your privacy settings, or was copied or stored by other users. For example, a part of your family tree may have been copied by other users into their own family tree. Removed and deleted information may persist in backup copies for a limited time for our internal business purposes, but it will not be available to you or other users.

4.Information Security and Data Transfer

When you provide us with any personal information, that personal information may be transferred to and stored by us in our secure data centres which may provide a different level of protection for personal information than in your country of residence. By providing us with personal or family information, you should be aware that it will be transferred, processed and stored in our data centres, located in India. JagBandu takes appropriate steps to ensure that transfers of personal information are done in accordance with applicable law and carefully managed to protect your privacy rights and interests. Accordingly, transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative safeguards are in place to protect your privacy rights. In particular, we rely on the EU Commission's standard contractual clauses. You have a right to contact us for more information about the safeguards we have put in place. We implement and maintain reasonable security, appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. We are committed to developing, implementing, maintaining, monitoring, and updating a reasonable information security program, but no such program can be perfect; in other words, all risks cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits or other factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security. You are responsible for keeping your password for the Service confidential. Jagbandu requires you to not share your password with anyone. JagBandu requires you to not use the same password that you use on JagBandu on any other service. JagBandu will comply with applicable laws in the event of any breach of the security, confidentiality, or integrity of your personal information and, where we consider appropriate or where required by applicable law, notify you via email, in the most expedient time possible and without unreasonable delay, insofar as it is consistent with any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

5.Third-Party Services

PERSONAL INFORMATION PROVIDED BY YOU, INCLUDING FAMILY INFORMATION AND HEALTH INFORMATION WILL NEVER BE SOLD OR LICENSED BY US TO THIRD PARTIES, INCLUDING INSURANCE COMPANIES, GOVERNMENT AGENCIES, OTHER CORPORATIONS OR EMPLOYERS. We will not provide information to law enforcement unless we are required by a valid court order or subpoena for genetic information. However we share the information with our technical partner S&M Scholarly Solutions for App and website research to enable a better experience We will not disclose any of your personal information to any third party except in the following very limited circumstances: (a) with our service providers (e.g., payment platforms) under the protection of appropriate agreements – to provide you with our Service; (b) when required of us by law or during legal proceedings, or to prevent fraud and cybercrime; and (c) in connection with the acquisition of our business.

6.Children's Privacy

Our Services are not directed or targeted to children under the age of 13, and JagBandu does not knowingly collect personally identifiable information from children under 13. If JagBandu learns that a child under the age of 13 has provided personally identifiable information to the Website, we will use reasonable efforts to remove such information from our files. If you provide information about a child, you, as a parent or legal guardian, consent to the processing and use of such information by us in accordance with this Privacy Policy.

7.Changes to the Privacy Policy.

We may modify this Privacy Statement at any time, but we will provide prominent advance notice of any material changes to this Statement, such as posting a notice through the Services, on our websites, or sending you an email, to provide you with the opportunity to review the changes and choose whether to continue using the Services. We will also notify you of non-material changes to this Statement as of their effective date by posting a notice through the Services, on our websites, or sending you an email. If you object to any changes, you may delete your account by mailing us at to do so.

8.Contact Information

If you have any questions about this Privacy Policy, the practices of this Website and App, or your dealings with this Website and App, you can contact us at You can also contact us if you wish to request access to or receive information about the personal information that we maintain about you, and have such information deleted. If you have a legitimate reason, you can oppose the processing that was carried out with your personal information. Note that the right to access certain personal information may be limited in some circumstances.

9.Effective Date

This policy is effective from March 1st 2023